Remove the Constant Contact logo from campaign footer

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ScottW6976
Occasional Participant

I need someone to remove it from my emails. I understand that it can't be removed by me for some reason. Please do so immediately. 

 

If you have any questions, simply email them to my account and I will respond quickly. 

 

Thanks.

1 ACCEPTED SOLUTION
David_J
Employee

UPDATED: March 2018

 

Many of the elements in the footer are required by law, including the ability for recipients to unsubscribe from your newsletter, so we are  not able to remove the entire footer from your emails.

 

If you are looking to remove the Constant Contact logo from the footer of your email, this is something that can be done very quickly at no cost to you if you are a paying customer. If this is the customization that you are referring to, call our support line and one of our support representatives will be able to assist you with this.

 

If you need further customization of the footer, our custom services team can work with you to make a custom footer. This is not a free service and costs $99. If this is something you are interested in please let us know and I would be happy to have our custom services team get in touch with you regarding this.

 

Please let us know if you have any other questions. Thanks.

David J

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Top Answer
David_J
Employee

UPDATED: March 2018

 

Many of the elements in the footer are required by law, including the ability for recipients to unsubscribe from your newsletter, so we are  not able to remove the entire footer from your emails.

 

If you are looking to remove the Constant Contact logo from the footer of your email, this is something that can be done very quickly at no cost to you if you are a paying customer. If this is the customization that you are referring to, call our support line and one of our support representatives will be able to assist you with this.

 

If you need further customization of the footer, our custom services team can work with you to make a custom footer. This is not a free service and costs $99. If this is something you are interested in please let us know and I would be happy to have our custom services team get in touch with you regarding this.

 

Please let us know if you have any other questions. Thanks.


1,305 REPLIES 1,305

Hello @StephanieB154 Thank you for reaching out to us! I have updated your account to no longer have our logo appear in the footer.

 

Please reach out if there is anything else we can help you with!


Brigitte P
Community & Social Media Support

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DANIELR554
Participant

Need to remove the About Constant Contact link from Footer

Hi @DANIELR554 

 

I apologize at this time removing the About Constant Contact link in the footer of your emails is not an available feature. Any updates to this footer other than removing our logo must be made through our Custom Footer Services. This service allows you to customize this footer with your own branding at a one time fee of $99. If this is something you are interested in, more information can be requested through the Professional Services section of our website or even here in the Community.


Frankie.P
Community & Social Media Support

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You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
BrettM556
Participant

I emailed support, but I am still waiting for someone to delete the constant contact logo in the footer.  Thank you

Hello @BrettM556 

Sorry about that. I was able to go in and remove that logo. If you are currently logged into the account you may have to log out and back in to see changes. 


Liz_M
Community & Social Media Support

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You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
user064226
Participant

CAn i remove the Constant Connect Footer from my mail by paid account

Hi @user064226 

 

We can remove the Constant Contact information from your email footers on a paid account! However it appears your account is still under our trial period. Once you have purchased an email plan, we will be able to update this setting in your account.


Frankie.P
Community & Social Media Support

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You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
user911672
Participant

Hi Team,

 

Is there a support member that can remove the Constant Contact Logo from the footer of our emails? Due to it being the weekend in addition to the current global situation, it is seemingly harder to get in contact with someone over the phone.

 

Appreciate the support.

 

Thanks.

Hello @user911672,

 

Thank you for reaching out to the Community! I was successfully able to remove the Constant Contact logo from the bottom of all your emails. Have a great rest of your day! 


Zoe H.
Community & Social Media Support

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You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
MaheshJ94
Participant

Hello,

We are getting the 'constant contact' logo at the bottom of each newsletter for the scheduled campaigns. We can't find the option to manage the logo.

Can anyone help us to remove the logo?

 

Hi @MaheshJ94. Thanks for reaching out! The logo has been removed from your campaigns. You may need to log in and out of your account to see the update.  


Caitlin M.
Community Manager
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You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
CherieP78
Regular Participant

Hi, Could you please help us with removing the Constant Contact logo from the footer of our emails? Thanks - Cherie P.

Hi @CherieP78 

 

Thank you for reaching out about your email campaign! I can see our phone support was able to successfully remove this logo from your footer. Please let us know if there is anything else we can assist with in the meantime.


Frankie.P
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
user35332
Occasional Participant

Hi,

 

Please remove the constant contact logo from the footer of my account email immediately.

I am unable to do the same from my side.

Hi @user35332 

 

Thank you for reaching out to the Community about your email. We were able to remove the Constant Contact logo from the footer in your emails. If you do not see this change I would recommend logging out and logging back into your account.


Frankie.P
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
user83173
Participant
Dear Team,
I tried to contact you many times but nobody response. Kindly remove constant contact banner.

Thanks
Tamara leisure experiences
OhNellie
Regular Participant

Tamera, are you referring to the banner at the bottom of your emails?

You can have a custom footer created which will remove the CTCT logo/info.

Hi @user83173 

 

Thank you for reaching out to the Community! Are you looking to remove the Constant Contact logo from the footer of your emails? If so, we have successfully removed this for you free of charge. If this is not the banner you were speaking of please let us know.


Frankie.P
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
PatrickW309
Participant

As a brand new paid user with an active Mail Chimp account I was pleased with CC's interface and capabilities but then...… I cannot tell you how incredibly disappointing it is to have to call in to remove your logo from my email.  The excuse written by your support department must of been incredibly painful for them to spew knowing full well that legal requirements have nothing to do with being able to remove a Constant Contact logo.  I have one question; who exactly on the executive team thought that having a clients sit on hold multiple times in order to have someone remove a banner from their email was worth it?!  For everyone that writes on this board to complain an untold number just go with another company, how do they not get it??????  I have an actual good idea for this over reaching exec; deliver the best product possible to your paying clients without the nonsense and for god sakes listen when your clients complain.  Please leave sales and support to those who actually know the job. 

 

Please remove the Constant Contact logo.  My thanks to the support guy who has to take time away from actual support issues to make it happen.  

 

Patrick  

Hi @PatrickW309,

 

Thank you for your feedback. The Constant Contact logo has been removed from your footer. 


Nick S.
Social Media & Content Manager

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
user804449
Participant

Buen día!

 

Alguien me podria apoyar quitan el logo de constact contact del pie de correo.

Gracias!

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