Remove the Constant Contact logo from campaign footer

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ScottW6976
Occasional Participant

I need someone to remove it from my emails. I understand that it can't be removed by me for some reason. Please do so immediately. 

 

If you have any questions, simply email them to my account and I will respond quickly. 

 

Thanks.

1 ACCEPTED SOLUTION
David_J
Employee

UPDATED: March 2018

 

Many of the elements in the footer are required by law, including the ability for recipients to unsubscribe from your newsletter, so we are  not able to remove the entire footer from your emails.

 

If you are looking to remove the Constant Contact logo from the footer of your email, this is something that can be done very quickly at no cost to you if you are a paying customer. If this is the customization that you are referring to, call our support line and one of our support representatives will be able to assist you with this.

 

If you need further customization of the footer, our custom services team can work with you to make a custom footer. This is not a free service and costs $99. If this is something you are interested in please let us know and I would be happy to have our custom services team get in touch with you regarding this.

 

Please let us know if you have any other questions. Thanks.

David J

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Top Answer
David_J
Employee

UPDATED: March 2018

 

Many of the elements in the footer are required by law, including the ability for recipients to unsubscribe from your newsletter, so we are  not able to remove the entire footer from your emails.

 

If you are looking to remove the Constant Contact logo from the footer of your email, this is something that can be done very quickly at no cost to you if you are a paying customer. If this is the customization that you are referring to, call our support line and one of our support representatives will be able to assist you with this.

 

If you need further customization of the footer, our custom services team can work with you to make a custom footer. This is not a free service and costs $99. If this is something you are interested in please let us know and I would be happy to have our custom services team get in touch with you regarding this.

 

Please let us know if you have any other questions. Thanks.


1,307 REPLIES 1,307
user122023
Participant

If I choose to buy the Email plan, does it remove the Constant Contact logo when I send emails to clients?

Hello @user122023 ,

 

No obligation to pay for an account just to remove the logo, I got that taken care of for you. You should see this reflected in all emails you're working on. This won’t retroactively apply to emails that have already been sent out, as the logo was part of the coding received in your contacts' inboxes. However, resends of already sent emails should exclude the logo, just as new emails will. 

 

If you need further customization of the legally-required footer, such as color changes, adding your own logo, font style changes, etc., our custom services team can work with you to make a custom branded footer. This is an additional paid service with a one-time fee of $99. You can call our regular Support line to get an opp submitted to the coding team to make these specialized changes.

 

Please let us know if you have any other questions.


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William A
Community & Social Media Support
ScheerPartners
Occasional Participant
I want to remove the constant contact logo from the bottom of my emails

Hello @ScheerPartners ,

 

I went ahead and got our logo removed from your account's footer. You should see this reflected in all emails you're working on. This won’t retroactively apply to emails that have already been sent out, as the logo was part of the coding received in your contacts' inboxes. However, resends of already sent emails should exclude the logo, just as new emails will.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
user034063
Participant

Remove Constant Contact Logo

Hello @user034063,

 

Thank you for reaching out to the Community! Please refresh your screen and the Constant Contact logo should be removed from the footer of all your emails. Thanks! 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
eMKTGNA
Occasional Participant

Hey Zoe - can you please remove the constant contact logo banner from my emails too? TIA

Yes, me too please.

Is there a setting for this somewhere?

Thanks!

Hello @AphroditeU, Thank you for reaching out to the Community! We have updated your account. Please refresh your screen and the Constant Contact logo should be removed from the footer of all your emails. Thanks! 

 


Amy Y.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right
strategy for your business and get the most out of your Constant Contact experience.
eMKTGNA
Occasional Participant

Can you remove mine as well?

Hello @eMKTGNA ,

 

I got our logo removed from your account's footer. You should see this reflected in all emails you're working on. This won’t retroactively apply to emails that have already been sent out, as the logo was part of the coding received in your contacts' inboxes. However, resends of already sent emails should exclude the logo, just as new emails will.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
user433541
Occasional Participant
Want to remove constant contact logo from email footers

Hello @user433541 ,

 

I went ahead and got our logo removed from your account's footer. You should see this reflected in all emails you're working on. This won’t retroactively apply to emails that have already been sent out, as the logo was part of the coding received in your contacts' inboxes. However, resends of already sent emails should exclude the logo, just as new emails will.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
FirstNameL09169
Participant

I'd like the Constant Contact banner removed from my footer.

I have a paid account with Constant Contact.

thank you, Jeanette

Hello @FirstNameL09169 ,

 

It looks like you already called in to get the logo removed. Please let us know if you have any additional questions. Thank you!


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William A
Community & Social Media Support
user4715612
Participant

I want to remove Constant Contact Logo from all my emails. Help me out on urgent basis.

Hi @user4715612 thanks for reaching out about your email campaign! We have successfully removed the Constant Contact logo from the footer of your emails. We would recommend refreshing your page or even logging out and back into your account if you do not see this update.


Frankie.P
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
DevonL95
Participant
Why am I paying for an account and can't find a way to remove YOUR advertising from my footer?

Hello @DevonL95 ,

 

I got our logo removed from your account's footer. You should see this reflected in all emails you're working on. This won’t retroactively apply to emails that have already been sent out, as the logo was part of the coding received in your contacts' inboxes. However, resends of already sent emails should exclude the logo, just as new emails will.


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William A
Community & Social Media Support
JohnP7006
Occasional Participant

Hi could you please help us remove the constant contact logo from the bottom of my mailers.

 

Tried contacting the support team but they are closed to chat hence need your help on how we could do this.

 

Thank you in Advance 

Hello @JohnP7006. The logo has been removed from the footer. You may need to log out and back into the account to see the update.

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Caitlin M.
Community Manager
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