Remove the Constant Contact logo from campaign footer

[ScottW6976]

I need someone to remove it from my emails. I understand that it can't be removed by me for some reason. Please do so immediately. 

If you have any questions, simply email them to my account and I will respond quickly. 

Thanks.

[ScottW6976]

UPDATED: March 2018

Many of the elements in the footer are required by law, including the ability for recipients to unsubscribe from your newsletter, so we are  not able to remove the entire footer from your emails.

If you are looking to remove the Constant Contact logo from the footer of your email, this is something that can be done very quickly at no cost to you if you are a paying customer. If this is the customization that you are referring to, call our support line and one of our support representatives will be able to assist you with this.

If you need further customization of the footer, our custom services team can work with you to make a custom footer. This is not a free service and costs $99. If this is something you are interested in please let us know and I would be happy to have our custom services team get in touch with you regarding this.

Please let us know if you have any other questions. Thanks.

[William_A]

Hello @NeslyO ,

I got our logo removed from your account's footer. You should see this reflected in all emails you're working on. This won’t retroactively apply to emails that have already been sent out, as the logo was part of the coding received in your contacts' inboxes. However, any upcoming resends of already sent emails should exclude the logo, just as new emails will. 

[chameleonlike]

It would be great if we were able to remove the constant contact logo from our emails....especially, if you're paying for a plan.

[William_A]

Hello @chameleonlike ,

I got our logo removed from your account's footer. You should see this reflected in all emails you're working on. This won’t retroactively apply to emails that have already been sent out, as the logo was part of the coding received in your contacts' inboxes. However, any upcoming resends of already sent emails should exclude the logo, just as new emails will. 

[RosalynM26]

Hi, how can we remove the Constant Contact logo at the bottom of the newsletter emails? Please help us to remove the logo. Thank you.

[William_A]

Hello @RosalynM26 ,

I got our logo removed from your account's footer. You should see this reflected in all emails you're working on. This won’t retroactively apply to emails that have already been sent out, as the logo was part of the coding received in your contacts' inboxes. However, any upcoming resends of already sent emails should exclude the logo, just as new emails will.

[CoHNA]

We send newsletters. Could you please remove the constantcontact insignia from it? 

thanks 

[William_A]

Hello @CoHNA ,

I got our logo removed from your account's footer. You should see this reflected in all emails you're working on. This won’t retroactively apply to emails that have already been sent out, as the logo was part of the coding received in your contacts' inboxes. However, any upcoming resends of already sent emails should exclude the logo, just as new emails will. 

[CS92106]

I have a client who is particular about the Constant Contact logo being displayed for a template we are using. Can I please get assistance in removing this ASAP?

[William_A]

Hello @CS92106 ,

Please have the client reach out to us directly so we can remove it from their account, either through the Community or by calling in. Otherwise, please email us at social_support(at)constantcontact(dot)com with the account username and logo removal request.

[CS92106]

Can it not be removed from a template our firm is currently working on before we commit the email to distribution?

[William_A]

If it's for the account this Community profile is connected to, then yeah I can get it removed.

Nevermind, it looks like your account's already had it removed. Once we receive the request from them, we can get it removed. If it's removed before the email is sent out, then it won't appear. If you've already sent the email out, then the logo will be part of that email's coding for that sendout, and it'll still appear for those who've already received it.

[CS92106]

Thanks William, but call support surprisingly helped me with this issue faster than I thought the community forum would.

Regards

Jaime

[CS92106]

I had a call returned that resolved this issue and phone support managed to remove the logo without any issue from our draft event template. Thanks.

[HKmarketing]

Hi

I've been trying to contact support to get the Constant contact logo from my email sending to customer but got no luck, is there any alternative way to contact support like email?, since phone call is not working

[William_A]

Hello @HKmarketing ,

I got our logo removed from your account's footer. You should see this reflected in all emails you're working on. This won’t retroactively apply to emails that have already been sent out, as the logo was part of the coding received in your contacts' inboxes. However, any upcoming resends of already sent emails should exclude the logo, just as new emails will. 

[JasonM904]

Hi Can you please remove the constant logo from my footer?

Thank you!

[William_A]

Hello @JasonM904 ,

I got our logo removed from your account's footer. You should see this reflected in all emails you're working on. This won’t retroactively apply to emails that have already been sent out, as the logo was part of the coding received in your contacts' inboxes. However, any upcoming resends of already sent emails should exclude the logo, just as new emails will.

[L50249]

Please remove the Constant Contact Footer from my campaigns. 

Thank you!!

[Caitlin_M]

Hi @L50249. The logo was removed from your campaigns. You may need to log out and back into your account to see the change.

[SherryF724]

Hi.  Can I please have the Constant Contact logo removed from the footer of my emails please. (paying customer here.)

thanks.

[William_A]

Hello @SherryF724 ,

I got our logo removed from your account's footer. You should see this reflected in all emails you're working on. This won’t retroactively apply to emails that have already been sent out, as the logo was part of the coding received in your contacts' inboxes. However, any upcoming resends of already sent emails should exclude the logo, just as new emails will.