Remove the Constant Contact logo from campaign footer

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ScottW6976
Occasional Participant

I need someone to remove it from my emails. I understand that it can't be removed by me for some reason. Please do so immediately. 

 

If you have any questions, simply email them to my account and I will respond quickly. 

 

Thanks.

1 ACCEPTED SOLUTION
David_J
Employee

UPDATED: March 2018

 

Many of the elements in the footer are required by law, including the ability for recipients to unsubscribe from your newsletter, so we are  not able to remove the entire footer from your emails.

 

If you are looking to remove the Constant Contact logo from the footer of your email, this is something that can be done very quickly at no cost to you if you are a paying customer. If this is the customization that you are referring to, call our support line and one of our support representatives will be able to assist you with this.

 

If you need further customization of the footer, our custom services team can work with you to make a custom footer. This is not a free service and costs $99. If this is something you are interested in please let us know and I would be happy to have our custom services team get in touch with you regarding this.

 

Please let us know if you have any other questions. Thanks.

David J

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Top Answer
David_J
Employee

UPDATED: March 2018

 

Many of the elements in the footer are required by law, including the ability for recipients to unsubscribe from your newsletter, so we are  not able to remove the entire footer from your emails.

 

If you are looking to remove the Constant Contact logo from the footer of your email, this is something that can be done very quickly at no cost to you if you are a paying customer. If this is the customization that you are referring to, call our support line and one of our support representatives will be able to assist you with this.

 

If you need further customization of the footer, our custom services team can work with you to make a custom footer. This is not a free service and costs $99. If this is something you are interested in please let us know and I would be happy to have our custom services team get in touch with you regarding this.

 

Please let us know if you have any other questions. Thanks.


1,326 REPLIES 1,326
Lori_S
Regular Participant
0 Votes

I am a paid member too and would like the footer ad to be removed.

Thank you,

Lori

Hannah_M
Moderator
0 Votes

Hi Lori,

You are all set, please log out and then back into your account to see the change.

 

 

Hannah M.
Community and Social Media Support

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TeresaL7
Participant
0 Votes

Hi there,

 

We would like the Constant Contact logo removed from the email footers on our emails. We are a paying customer and give permission to make this change to our account. Please let us know if there is anything else I need to do to give permission for this change.

 

Also, we would like to change the style of the font formatting in our footer. I don't see options to do this. Who do I contact to make style changes to our footer?

 

Thank you,

 

Sincerely,

Teresa Laurance

Focus in Pix

Hannah_M
Moderator

Hi Teresa,

I've removed the logo from your footer. Please log out and then back into your account to see the change.

 

As far as the formatting of your footer, any more changes will have to go through our custom services team. Here is how to contact them. They are able to make requested changes for a fee. Just as a heads up, there are some pieces of information that are required by law to remain in the footer; the unsubscribe link, the privacy policy and the physical address.

 

Hope this helps, 

Hannah M.
Community and Social Media Support

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JennyC867
Participant
0 Votes

I would like the Constant Contact logo removed from the email footers on our emails. I am a paying customer and give permission to enter our account and make this change.

 

Thanks!

Hannah_M
Moderator
0 Votes

Hi  Jenny,

You are all set, the logo has been removed from the footer! Please log out and then back into your account to see the change,

 


Thanks,

Hannah M.
Community and Social Media Support

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mariam6521
Participant
0 Votes

Hi,

 

can I ask that you remove the logo from my emails too? I have a paid account. You have my permission to access my account and do so. Thanks in advance

Hannah_M
Moderator
0 Votes

Hi,

You are all set, the logo is now removed from the footer of your draft and new emails. Please log out and log back in to refresh the account.

 

Thanks,

Hannah M.
Community and Social Media Support

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PerryJ2
Occasional Participant
0 Votes

Hi there, 

 

I have two accounts and I would like to have the constant contact logo removed from this one as well.

 

Thanks!

Marissa_R
Member
0 Votes

Hello!

 

I've successfully removed our logo from your footer!

 

Take care!

JuanO64
Participant
0 Votes

Hi,

Can you please remove logo "trusted email by Constant Contact" from the email footer, also please remove logo with a little envelope "Safeunsubscribe" as there is already a "safeunsubscribe" link at the very button of the footer, do not need two.

 

You have my authorization to access my account. Thanks, juan

Marty_K
Employee
0 Votes

Juan,

I have removed our logo from your footer, however I cannot remove the SafeUnsubscribe envelope as that would require a custom footer request. Follow the steps here to request a custom footer from our Custom Services team.

Thank you,
Marty K
Social Media Support
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PerryJ2
Occasional Participant
0 Votes

How do you remove the Constant Contact logo from the Social Campaigns email?  I would like to try this feature but I can't have that logo there and I do have a paid account.


Thanks!

Marissa_R
Member
0 Votes

Hi Perry,

 

Unfortunately at this time, we are not able to remove the logo from the Social Campaigns Product.  But please keep checking back as we continue to enhance our products.

LucindaC1
Participant
0 Votes

Can you please remove the CC logo from our email as well? We are a paid account and you have my permission. Thanks.

Hannah_M
Moderator
0 Votes

Hi Lucindia, 

You are all set, the logo has been removed from the footer! Please log out and then back in to see this update.

 

Thanks,

Hannah M.
Community and Social Media Support

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SurfWill
Participant
0 Votes

Hey! Never knew this was available.  We're paying customers and you have my permission to access my account to turn off the logo.  Thanks!!

Hannah_M
Moderator

Hi Will,

All set, please log out and back into your account to see the change!

 

Thanks,

Hannah M.
Community and Social Media Support

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SunriseSurfShop
Participant
0 Votes

Hi,

I also would like to remove the CC logo at the bottom of our emails. Can you please help?

Thank you,

 

AlexM125
Employee
0 Votes

No problem, Dan!

Should be all set now. You may need to log out and log back in to see the change though.

Alex Morse
Customer Support Specialist

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RickyS033
Participant
0 Votes

Hi , I have a partner account and I would like it if the Constant Contact logo could be removed from my clients emails.

 

How can I do this? Does a rep have to do this?

 

Thanks!

Hannah_M
Moderator
0 Votes

Hi Ricky,

A rep can can remove the logo from any paid account for you. If you are talking about several accounts it would be easiest  over the phone but if you would rather us do it here we will need you to comment on this thread from each individual account giving permission for us to do this. This is just for security as we have to go into the account.

 

Sorry for any inconvenience and thanks for posting!

 

 

Hannah M.
Community and Social Media Support

If you find my post helpful, and it answers your question, please mark it as an Accepted Solution

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MatthewB667
Regular Participant
0 Votes

I would like the Logo removed from my account. Please do so at your earliest convenience. Thanks!

Marissa_R
Member
0 Votes

Hi Matthew,

 

Unfortunately since you are in a trial I will not be able to remove the logo. When you become a paying customer, we can remove that right away for you. Let us know when you sign up!

 

Thanks!

MatthewB667
Regular Participant
0 Votes

That works, thank you.