After the latest update all of our CC forms on Wordpress have extra line breaks/paragraphs. Is there a way to remove these breaks. They are causing a lot of space between the body text and the submit button. Any help would be appreciated. Thank you.
Hello. Do you mind sharing a screenshot of the issue or sending us your account username at social_support(at)constantcontact(dot)com so we can take a look?
I was wondering if you had a chance to look at the screenshot I posted. It is the Newsletter Form in the top of the right side bar. I'm posting the Screenshot again in case I put it in the wrong place.
Hello, It has been some time since I replied with the screen shot of the issue we are having with the Constant Contact Forms plugin. I was wondering if the delay had anything to to with the Screenshot or if I'm not clear on what the issue is. Please let me know if there is a solution to the Hidden Paragraphs/Input Fields that are creating unwanted extra space in the forms. Thank you
Hello @CDM ,
I apologize for the delayed response. After speaking with our integrations team, it seems like the issue is related to an error they're seeing in the browser's dev console. They think it may be related to the themes / styles that are normally on the page being blocked, but they recommend checking it out on your end.
This is the error they noticed:
Uncaught DOMException: Failed to read the 'cssRules' property from 'CSSStyleSheet': Cannot access rules
at et_core_page_resource_fallback (https://cdmspiritualcenter.org/guided-meditations/:12:161)
at HTMLLinkElement.onload (https://cdmspiritualcenter.org/guided-meditations/:114:325)
If that's not related to the issue, then they say there'd something else in the site configuration that's causing those fields to have extra height.