The Community is hosting an End of Summer sweepstakes! Participants must complete tasks to earn tickets that will enter them with a chance to win a free year of Constant Contact and other great prizes!*
*No Purchase Necessary. For Official Rules, visit here. Constant Contact’s End of Summer 2020 Sweepstakes ends on October 16th, 2020 at 11:59 PM EST.

Removing a contact from a scheduled campaign

SOLVED
Go to solution
Highlighted
Occasional Participant

Removing a contact from a scheduled campaign

If an email is already scheduled but I need to remove a contact, can I simply remove the campaign from the contact's profile? Or, do I have to unschedule the campaign and manually remove the contact?

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Employee

Re: Removing a contact from a scheduled campaign

Hello @LeighS934 ,

You can simply go to the list you scheduled your campaign to send to and take that contact off the list. This will ensure that contact will not receive the email. Just remember if you would ever like them back on the list you will have to manually add them after the campaign is sent.  


Liz_M
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

View solution in original post

Tags (2)
2 REPLIES 2
Highlighted
Employee

Re: Removing a contact from a scheduled campaign

Hello @LeighS934 ,

You can simply go to the list you scheduled your campaign to send to and take that contact off the list. This will ensure that contact will not receive the email. Just remember if you would ever like them back on the list you will have to manually add them after the campaign is sent.  


Liz_M
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

View solution in original post

Tags (2)
Highlighted
Occasional Participant

Re: Removing a contact from a scheduled campaign

Thanks, Elizabeth! :smileyface:

Constant Contact 2020 End of Summer Community Sweepstakes!

The Constant Contact User Community is hosting a sweepstakes. The more you participate, the more chances you have to win! Read on to learn more...

Read More
Featured