Removing contacts in a segment

MonicaM7 · ‎02-10-2020

I have created a segment of contacts who have not opened our emails in the last 6 months and I want to either make them inactive or delete them altogether. How do I do this? Thank you in advance!

Frankie_P · ‎02-10-2020

Hi @MonicaM7

That's a great question! The good news is you can add this segment into a separate contact lists. You can then delete the contacts from your account. You also have the option of exporting a copy of these segmented contacts and unsubscribing them through a bulk upload. Though it's important to point out you won't see the option to do a bulk upload of unsubscribes unless you first enable the advanced email permissions options for your account.

Frankie.P
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