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Replace existing contact list

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WayneL747
Occasional Participant
‎03-30-2022 03:20 PM
0 Votes
‎03-30-2022 03:20 PM

CSV file is 3 columns-First name, last name and email address.

1 ACCEPTED SOLUTION
Amanda_G
Employee
Employee
‎03-30-2022 06:33 PM
‎03-30-2022 06:33 PM

Hi @WayneL747 , 

 

Certainly! Did you want to delete your entire contact base and upload just the CSV file? Or did you want to keep your existing contact base, and add the contacts in the CSV file to the current contact base?

 

For the former, you can delete all of your current contacts, and then upload the CSV file, so you have only the contacts that are in that new file. 

 

For the latter, you can upload the CSV file over the top of the contacts you already have, and it will update any existing contacts, add new ones, but not remove any of the others. 


Amanda G.
Community & Social Care
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

View solution in original post

2 REPLIES 2
Amanda_G
Employee
Employee
‎03-30-2022 06:33 PM
‎03-30-2022 06:33 PM

Hi @WayneL747 , 

 

Certainly! Did you want to delete your entire contact base and upload just the CSV file? Or did you want to keep your existing contact base, and add the contacts in the CSV file to the current contact base?

 

For the former, you can delete all of your current contacts, and then upload the CSV file, so you have only the contacts that are in that new file. 

 

For the latter, you can upload the CSV file over the top of the contacts you already have, and it will update any existing contacts, add new ones, but not remove any of the others. 


Amanda G.
Community & Social Care
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
WayneL747
Occasional Participant
‎04-03-2022 07:43 PM
0 Votes
‎04-03-2022 07:43 PM

Thank you. Problem fixed!!!

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