Replies from contacts

SOLVED
Go to solution
AudreyS90
Regular Participant

Hi!

 

How will I know who among my contacts replied to my email here on Constant Contact? Will I be notified here on Constant Contact?

Can I see/read the replies of my contacts here on Constant Contact?

Can I reply to them here on Constant Contact?

 

Please answer all my questions. Thanks.

1 ACCEPTED SOLUTION
William_A
Moderator

Hello @AudreyS90 ,

 

Automated replies, due to how email clients work, will likely go to your From address. These would include mailbox full, vacation, and out-of-office autoreplies. Manual replies from your contacts will go to whichever address you set for your reply-to address. We are unable to receive and manage replies to the emails, they'd all go to you.

 

See also:

Best practices for From and Reply-To


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

1 REPLY 1
William_A
Moderator

Hello @AudreyS90 ,

 

Automated replies, due to how email clients work, will likely go to your From address. These would include mailbox full, vacation, and out-of-office autoreplies. Manual replies from your contacts will go to whichever address you set for your reply-to address. We are unable to receive and manage replies to the emails, they'd all go to you.

 

See also:

Best practices for From and Reply-To


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
  • Avatar

    Support Tips

    Social Media

    "There's a multitude of ways to engage your audience through us using your social platforms - via ads, social post metrics, email links, and more! " - Will

    See Article
  • Avatar

    Support Tips

    Call-To-Action Links

    "Target your most engaged contacts by creating a segment. Create a special offer or show your appreciation!" - Caitlin

    See Article
  • Avatar

    Support Tips

    Welcome Your Audience

    "Greet new contacts with one or more automated Welcome Emails depending on their interests or your business goals." - Nick

    See Article