Reporting Page

HeatherT383
Regular Participant

Reporting Page

Reporting is pulling Emails Sent during 2019 into Emails Sent during 2020 for the same time period
3 REPLIES 3
William_D
Moderator

Hello @HeatherT383 ,

 

Are you able to provide a screenshot or a quick vid of the issue occurring? I just went into your account and wasn't able to recreate it, regardless of the time frame I put in - except for the 12-month view.


William D
Community & Social Media Support

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Hi  hese emails were sent in 2019

 

HeatherT383_0-1601583343191.png

 

 

Hello @HeatherT383 ,

 

My apologies, after looking at those specific emails, I'm noticing the issue. I did some more testing, got all the troubleshooting information gathered up and submitted to our higher level technical team. They should be reaching out within the next four business days, after they've had time to investigate. They'll be reaching out to your account's primary email address once they have an update.


William D
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.