Reporting - Unsubscribes

DettaD
Frequent Participant

Reporting - Unsubscribes

Report is giving wrong information. It shows me a count of 4 unsubscribes but detail shows that 5 have opted out. What the heck, go back to the old reporting until the updated version is ready for production, please

1 REPLY 1
Aaron_H
Employee

Hello @DettaD,

 

Thank you for bringing this error to our attention.  I'm very sorry for the confusion caused by that inconsistent reporting.  We're aware that there are a number of issues just like what you're describing, and we're currently working on a fix for the issue as well.  I'll add your account to the list of affected accounts.  None of the data has been lost, it's just a reporting error that can and will be fixed.


Aaron_H
Community & Social Media Support

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