Hello @RandyV45. In order to assist you, we do need a little more information. Could you please tell us the names of the campaigns where you are seeing inconsistencies with the reporting? You can either reply here in the Community or you can email us at social_support(at)constantcontact(dot)com if you would like to keep this information private and we can help you out there as well.
Caitlin, I do not have the option to create a new message so I apologize for responding to this one with an off-topic support request. I need to clean up my email list. I'm trying to run a report of bounce emails and delete them, but since your update I don't have the option to do this. In the help community, the latest topics on this are from 2007 and 2014 and don't reflect your current system. PLEASE HELP. You can contact me directly at (in case I don't receive a notification here). Thanks in advance!
I apologize for any frustration this might have caused you. It can take some time to adjust to the new interface. To get a full tour of the new interface click here. Below I have provided some instructions on how to locate, download, and delete bounces. I hope this is helpful to you!
To delete the bounced contacts: