Request for the bounce report from ***


Request for the bounce report from ***

Hi I sent a campaign named ‘IPO - China News June 2020’ last month and the mails got bounced. The reason shows on the report page is 'other'. Would you please forward me the bounce report you got from the mail address: ? In this way, I can contact with the mail company to unblock the mails from Constant Contact. Thanks! And my e-mail address is 


Re: Request for the bounce report from ***

Hello @IMBeR ,


Unfortunately the "other" type bounce is simply what our system will show if a contact's domain or ISP doesn't give us a recognizable code for why they bounced. I'd recommend providing the following articles to that contact / their IT so they can get you and us whitelisted / safelisted in their system.

William D
Community & Social Media Support

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