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Request for the bounce report from ***@sklec.ecnu.edu.cn

IMBeR
Participant
‎07-07-2020 01:31 AM
‎07-07-2020 01:31 AM

Request for the bounce report from ***@sklec.ecnu.edu.cn

Hi I sent a campaign named ‘IPO - China News June 2020’ last month and the mails got bounced. The reason shows on the report page is 'other'. Would you please forward me the bounce report you got from the mail address: ? In this way, I can contact with the mail company to unblock the mails from Constant Contact. Thanks! And my e-mail address is 

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1 REPLY 1
William_D
Moderator
Moderator
‎07-07-2020 10:21 AM
‎07-07-2020 10:21 AM

Hello @IMBeR ,

 

Unfortunately the "other" type bounce is simply what our system will show if a contact's domain or ISP doesn't give us a recognizable code for why they bounced. I'd recommend providing the following articles to that contact / their IT so they can get you and us whitelisted / safelisted in their system.


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William D
Community & Social Media Support
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