We have scheduled an event and many people have registered.
Unfortunately I need to postpone the event. Is there a way to reach out to already registered people and ask them in one click to either confirm their participation at the new date, cancel their participation (will delete them from registration list) and classify them as "unknow status" if they do not answer at all, so that I can follow-up on this group at a later stage again?
Or do I need to cancel the old event, set-up a new one and ask everyone to register again?
Thank you for your help.
The good news is you do have the ability to do either of these options. You can reschedule your event or even cancel your Event, copy it and update this new event information. If you decide to simply reschedule your event you can email your current registrants to make them aware of the changes. However if your current registrants can no longer make it due to scheduling, you will have to manually cancel their registration and process a refund if you're charging a fee.