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Resend Option

Keegan
Participant

Resend Option

My resend option no longer works. It is a FABULOUS feature but it will no longer display. I will try your HELP feature but please leave this option.
4 REPLIES 4
William_D
Moderator

Hello @Keegan ,

 

Can you elaborate at all on what isn't working for Resends? Is it the automatic Resend to Non-Openers that's setup during scheduling that isn't working? Or is it one of the Resend options in an email campaign's More / Actions menus that isn't working?


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William D
Community & Social Media Support
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ToniS6
Regular Participant

I also to RESEND my email to all of the non-openers.    i used your schedule resend to non-openers.  but now, 3 weeks after the send, i need to SEND AGAIN to NON-Openers.        please tell me there is an easy way to do this.      i thought in the past that it was a simple task,... but now I do not see this option.    thank you.   

ToniS6
Regular Participant

please let me know if you learned of an easy way to resend to non-openers...     i need to do the same... .   ty.   - toni 

Hello @ToniS6,

 

To resend to non-openers that long after the first send, you will need to do a manual resend using the Did Not Open report. You can automatically resend again but only 10 days after the initial send. Thanks! 


Zoe H.
Community & Social Media Support

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