Resend an email

WilliamJ221
Occasional Participant

Resend an email

I tried for several hours to resend an older email with minor changes. I changed the title but their was no pathway that I could find that would allow me to resend. Frustrating to say the least. I'll try again tomorrow afternoon.
1 REPLY 1
William_D
Moderator

Hello @WilliamJ221 ,

 

Was the campaign you were trying to Resend / Copy a Legacy Email type? If so, those cannot be edited, created, copied, or resent anymore. Were you attempting to to perform a Resend To action? Resent emails cannot be edited, so I'm assuming you were attempting to copy the email, but I didn't see any recent copies or freshly made emails in your Trash or Campaigns. Can you describe where in the process of copying it, editing it, and continuing to scheduling it you were running into issues? 


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William D
Community & Social Media Support
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