Hello @EmilyY43 ,
When you schedule the email, how long after the initial sendout are you setting the automated resend to non-openers for? Are you able to do a manual resend to non-openers after the initial sendout?
Support Tips
"There's a multitude of ways to engage your audience through us using your social platforms - via ads, social post metrics, email links, and more! " - Will
See ArticleSupport Tips
"Target your most engaged contacts by creating a segment. Create a special offer or show your appreciation!" - Caitlin
See ArticleSupport Tips
"Greet new contacts with one or more automated Welcome Emails depending on their interests or your business goals." - Nick
See Article