Resend to unopened on recent campaign did not go out

SoniaJ13
Participant

Resend to unopened on recent campaign did not go out

I"m curious why the email did not get sent out on Monday December 27 at 7:00 a.m.? Are you having trouble with your system?
1 REPLY 1
Caitlin_M
Administrator

Hello @SoniaJ13. It looks like that campaign was a resend to non-openers. There wasn't any history of it being scheduled to send on the 27th and it was a sent a few days later. If you have any proof (like a confirmation email) that says it was scheduled for that day, please let us know and we can look into it further.


Caitlin M.
Community Manager
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