Resend trigger campaign to non-openers

[UWO_Grad_Studies]

We use the automated trigger campaigns to generate emails as contacts are added to a list.

I am looking for an automated way to resend the email to non-openers.

I find automated resend options for non-trigger campaigns but I can't find any resend options for trigger campaigns. 

I did see instructions to select non-openers from the Reporting menu and add these to a list, and then use that list for a second email campaign. This requires manual intervention, and since my trigger is ongoing I don't want to have to filter out people who have received the email already.

Any advice?

[William_D · Accepted solution]

Hello @UWO_Grad_Studies ,

At this time there isn't really a way to automate RSNO for automation / trigger emails. With that in mind, we have had some customers make a request for the development of such a system, so I've submitted your account as interested. If and when the engineers have an update regarding this feature request, they'll make sure to notify you.

In the meantime, the manual method you're already looking at will be the best workaround for automation series RSNO.