Hi @JackS80
Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today.
I'm sorry that you are encountering this problem. Can you take a screenshot of the screen and popup that is displaying so we may take a deeper look at this issue? Please send it to social_support(at)constantcontact(dot)com with the screenshot, your username and a reference to this post. Thank you for using Constant Contact. Have a great day!