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Resending an email

LeslieQ34
Participant
‎02-05-2022 12:28 PM
‎02-05-2022 12:28 PM

I sent an email yesterday 2/4 at 7:30pm and then I scheduled to have it resent to non-openers today 2/5 at 10:30am, but it didn't get sent out.  Now when I try to resend it to non-openers, it says that I already re-sent it, so it doesn't give me that option. How can I now resend this email to non-openers?

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Zoe_H
Employee
Employee
‎02-05-2022 04:07 PM
‎02-05-2022 04:07 PM

Hello @LeslieQ34,

 

Thank you for reaching out to the Community! It appears that your re-send date was invalid due to it being a day after it was originally sent. The earliest we can re-send automatically is three days. With this email, you will want to manually re-send to non-openers instead. Thank you! 


Zoe H.
Community & Social Media Support

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