Resends to unopened

RobertB2136
Participant
For the past two weeks, when I've scheduled "resends" they have NOT sent along with when I post to Social Media only a Constant Contact Link Appears. What's up?
2 REPLIES 2
William_A
Moderator

Hello @RobertB2136 ,

 

When you're building your social posts, do you do a preview or save it prior to scheduling? When you've scheduled the social posts, are they reflecting the rest of the wording you've typed out, besides the link to the email?

 

When you're scheduling the Resend-to-Non-Openers, are you scheduling them for earlier than 12 hours or later than 7 days?


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William A
Community & Social Media Support
William_A
Moderator

Additionally, I'm looking at your most recent sent emails (besides the one just sent earlier today), and all of them are showing Resend data. Did you do a manual resend for these? Was there an explicit error message that showed prior to manually scheduling, if that's what you did?


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William A
Community & Social Media Support
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