Resolve Facebook Ad Issue

[JaimeR58]

I set up a Facebook ad and when I go to Publish it, it says:

Issues were found with your ad that will need to be resolved before you are able to publish.

Sorry, the post that you're sharing couldn't be loaded. It may have been recently deleted.

I click the "Resolve" button but it does nothing!  All four of the items have green check marks.  

What is the issue???

[Zoe_H · Accepted solution]

Hello @JaimeR58,

Thank you for reaching out to the Community! I do apologize for you receiving this error message. Can you please try re-creating this ad in Constant Contact to see if it allows you to publish it? Thank you!  

[JaimeR58]

That worked.  Thanks!

[Zoe_H]

Hello @JaimeR58,

I am happy to hear that it's working now! Thank you and have a great rest of your week. 

[JaimeR58]

Actually, it didn’t work. It seemed like it accepted the ad and now it is doing the same thing.

[Zoe_H]

Hello @JaimeR58,

Thank you for reaching back out to us about this. Can you please email social_support(at)constantcontact(dot)com your username, a screenshot of the error messages, the name of your Facebook Ads, and a reference to this post so we can do additional research? Thanks!