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Restoring a deleted campaign

BeatriceB66
Regular Participant
‎04-18-2022 11:29 PM
‎04-18-2022 11:29 PM

What are the steps to restore a deleted campaign that was sent already?  Deleted by mistake

0 Votes
5 REPLIES 5
William_A
Moderator
Moderator
‎04-19-2022 11:10 AM
‎04-19-2022 11:10 AM

Hello @BeatriceB66 ,

 

Deleted emails can be found in your My Campaigns page via the Status > Deleted categorization. Here's an article with instructions and visual aids regarding restoring deleted campaigns.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
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Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

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0 Votes
animalcareleague
Regular Participant
‎06-27-2022 01:28 PM
‎06-27-2022 01:28 PM

Is this still an option? I'm no longer seeing the "Deleted" option under the status dropdown menu. Trying to figure out if it's a bug or if restoring deleted campaigns is no longer possible. Thanks!

0 Votes
Frankie_P
Moderator
Moderator
In response to animalcareleague
‎06-27-2022 05:06 PM
‎06-27-2022 05:06 PM

Hi @animalcareleague

 

We have taken a closer look at your account and can see this deleted status is appearing under the Campaigns tab of your account. Are you still unable to see this option? If so, can you please share a screenshot of what you are seeing?


Frankie.P
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
0 Votes
animalcareleague
Regular Participant
In response to Frankie_P
‎06-27-2022 06:24 PM
‎06-27-2022 06:24 PM

Yup! It was a glitch on my end. Had to log out and back in a couple of times to get it to reappear, but I'm now seeing the Deleted option on the dropdown. Thanks!

0 Votes
Nick_S
Administrator
Administrator
In response to animalcareleague
‎06-28-2022 08:19 AM
‎06-28-2022 08:19 AM

Hi @animalcareleague,

 

We're glad to hear it is resolved!


Nick S.
Social Media & Content Manager

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
0 Votes

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