Resubscribe Emails

DebbieW185
Participant

Resubscribe Emails

I sent the resubscribe email to a user at their request.  They never received it.  Is there a way to resend the email?

3 REPLIES 3
Natalie_B
Moderator

Hi @DebbieW185

 

To send the resubscribe email again please follow the steps located in this article. If you have any questions let us know, we're happy to help!

Natalie B.
Social Media Marketing Manager

Thanks!  I only see how to send the original email in that article.  Am I missing how to resend?  

Hi @DebbieW185

 

If it's not allowing you to resend the email I would recommend grabbing your Sign-Up Form URL and emailing that to the contact outside of our system. They should be able to use that link without issue and be re-subscribed to your list. To find that please go to List Growth Tools>Sign-Up Form then click on the Actions drop down menu. You'll see the option for the URL and just copy that. I hope that helps!

Natalie B.
Social Media Marketing Manager