Resubscribe

[PaulS2859]

Under new contacts system, how do you initiate process to resubscribe someone who requests so?

[Adelina_R]

Hello @PaulS2859 

Since the resubscribe button is no longer available in the new Contacts version. What we will need to is

• Go to your Sign Up Forms tab
• Click on Basic Landing Pages
• From here select the Actions Button to the right of the Sign Up Form option
• From here you can edit it if needed or obtain the URL
• You will need to send the URL to the person outside of Constant Contact where they will fill out the form and get resubscribed.

[OzB1]

This is just a terrible option. Can we PLEASE make it easier to let people resubscribe? We used to be able to send a resubscribe link easily. This is not a good thing.

[PaulS2859]

I agree that it is a bad option. Why not restore the process in place before? It worked well.

[PaulS2859]

Just off the phone with Dani at CC and she patiently walked me through a template I’ll use futurely. Once in place, it requires no more time than the old way.

[Zoe_H]

Hello @PaulS2859 and @OzB1,

Thank you both for your feedback! I will be sure to submit this over to our engineers for review. Thanks again!