That's a great question! If you have a sign-up form embedded on your website, a contact can sign back up using that. If you don't have a website sign-up form the good news is our resubscribe process is also available directly in your account.
Hello - unfortunately, we do not have the embedded resubscribe and the client is not receiving the confirmation emails. They have checked all of their email folders. Also, when we delete some one they should be deleted not show up in the system as already being in there when readded.
How can I assist this client?
Is this contact marked in your account as awaiting confirmation? If so, we would recommend following these steps to resend the resubscribe email:
If your contact is still unable to receive this resubscribe email please contact us at social_support(at)constantcontact(dot)com with your username, a reference to this post, and the contact in question. We would be happy to take a closer look.
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