Rotating Photos

GeorgeF76886
Participant

Why won't my photos stay and save rotated? They keep uploading straight but then rotating and when I go to edit them and rotate them back to their normal position, they won't save rotated. 

1 REPLY 1
William_A
Moderator

Hello @GeorgeF76886 ,

 

When you upload your image files, they will upload according to their metadata. Typically most devices will have their image rightside-up, but some devices will almost always upload their images upside-down.

 

Looking in your account, there's clearly several versions of the same images with different orientations. If you're not seeing any that you've edited to be rightside-up, please clear your browser cache, exit your browser, then re-enter and you should see those changes. If a browser caches an image a certain way, it can override changes made to that image, which appears to be the situation you're running into now.


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William A
Community & Social Media Support
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