Rotating Photos

GeorgeF76886
Participant

Rotating Photos

Why won't my photos stay and save rotated? They keep uploading straight but then rotating and when I go to edit them and rotate them back to their normal position, they won't save rotated. 

1 REPLY 1
William_D
Moderator

Hello @GeorgeF76886 ,

 

When you upload your image files, they will upload according to their metadata. Typically most devices will have their image rightside-up, but some devices will almost always upload their images upside-down.

 

Looking in your account, there's clearly several versions of the same images with different orientations. If you're not seeing any that you've edited to be rightside-up, please clear your browser cache, exit your browser, then re-enter and you should see those changes. If a browser caches an image a certain way, it can override changes made to that image, which appears to be the situation you're running into now.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William D
Community & Social Media Support
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.