Hi @JoanB2,
Thank you for reaching out to us through the Community. I apologize you have been experiencing this issue. Can you tell me what sort of troubleshooting steps you have already tried? Just in case, some steps you can take:
- Change your browser (For information on which browsers are compatible with us, click here)
- Clear your cache
- Adjusting your privacy settings
If these troubleshooting steps do not work, please let me know, so that I may open a ticket to our upper level support to investigate further. Again, I apologize for any inconvenience this may have caused.
Lucas_D
Community & Social Media Support
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