SSL Encryption on Surveys

[TinaD663]

We recently sent out a short survey. One customer was very disturbed to find that the Constant Contact survey web page did not offer SSL encryption ... she's getting the "Not secure" Google Chrome alert and is pretty irate. We asked for no personal info besides age range, not even email addresses, in this survey. While *I'm* not concerned about it, it's an issue we have to address with the customer. I'd like to know if anyone else has this concern, and if there's a reason why SSL encryption can't be extended to the surveys. Thanks

[William_D · Accepted solution]

Hello @TinaD663 ,

We apologize the lack of a security encryption on the survey caused a disruption for you, as well as your customer. The current survey tool is older, but I reached out to our higher level technical team and devs to look into it, and to see what can be done for the development of an SSL for surveys. They should be following back up with you directly within 1 business day. 

[TinaD663]

That's great, @William_D; thanks for your help.