The Community is hosting an End of Summer sweepstakes! Participants must complete tasks to earn tickets that will enter them with a chance to win a free year of Constant Contact and other great prizes!*
*No Purchase Necessary. For Official Rules, visit here. Constant Contact’s End of Summer 2020 Sweepstakes ends on October, 20, 2020 at 11:50 PM EST.

STILL PROBLEM

Highlighted
Solution Provider

STILL PROBLEM

It's been a while, no one answered to my knowledge so I made a second account which trial is also expired. THIS ONE, email  is the one I wanted help with to restart it-BUT I ONLY NEED THE LOWER UNDER 500 ACCOUNT AND IT'S NOT A CHOICE. I NEED THE LEADS FROM THE SECOND ACCOUNT ONLY WHICH IS UNDER 500. 

1 REPLY 1
Highlighted
Administrator

Re: STILL PROBLEM

Hello @JuliaM097. It looks like we did speak with you a while ago regarding your account and I apologize if there were any miscommunications. I deleted the username from your post but did take a look on our end and you should be able to reactivate the account to reclaim your old username. However, since your account has been canceled for a long period of time, the contacts in it will not be restored if you reactivate as we only guarantee the information to be stored for up to 120 days after cancellation. For further questions on account reactivation and pricing, please call our Billing team as we are not able to discuss your billing specifics here in the Community. 


Caitlin M.
Community Manager
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Constant Contact 2020 End of Summer Community Sweepstakes!

The Constant Contact User Community is hosting a sweepstakes. The more you participate, the more chances you have to win! Read on to learn more...

Read More
Featured