Scheduled email keeps going back to draft when under trial

SOLVED
Go to solution
user8153981
Occasional Participant

Hi! Can I ask why my scheduled email keeps getting back to draft?

Thanks!

1 ACCEPTED SOLUTION
William_A
Administrator

Hello @user8153981 ,

 

It looks like you're trying to send your event invite to a list with more than 100 contacts. While on a trial account, you can only perform up to 100 sendouts per 30-days of the 60-day trial. If a sendout you'd try to perform would put you over that cumulative total, the email will either error out, or in the case of event invites, reset to draft.

 

For more info on the free trial


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

4 REPLIES 4
William_A
Administrator

Hello @user8153981 ,

 

It looks like you're trying to send your event invite to a list with more than 100 contacts. While on a trial account, you can only perform up to 100 sendouts per 30-days of the 60-day trial. If a sendout you'd try to perform would put you over that cumulative total, the email will either error out, or in the case of event invites, reset to draft.

 

For more info on the free trial


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
user8153981
Occasional Participant

I see. So basically, I just need to send it in 2 batches so it will work out.

I am currently sending it to 156 people. Thanks for that information, William.

Such a great help.

 

Appreciate it!

Not quite. The trial limit is 100 total sendouts per 30-days. So you could send 1 email to 100 total contacts, 2 emails to 50 contacts, 5 emails to 20 contacts, or whatever combo that's 100 or less.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
user8153981
Occasional Participant

Yeah, I just realized it. Thanks for that! 

  • Avatar

    Support Tips

    Social Media

    "There's a multitude of ways to engage your audience through us using your social platforms - via ads, social post metrics, email links, and more! " - Will

    See Article
  • Avatar

    Support Tips

    Call-To-Action Links

    "Target your most engaged contacts by creating a segment. Create a special offer or show your appreciation!" - Caitlin

    See Article
  • Avatar

    Support Tips

    Welcome Your Audience

    "Greet new contacts with one or more automated Welcome Emails depending on their interests or your business goals." - Nick

    See Article