Scheduling Emails

DietCoke
Participant

Scheduling Emails

Did something change? It's running very very very slowly, and the copy option is no longer on the "scheduled" confirmation page. That means another step involved to copy with each step taking forever! I've restarted my computer and everything else works just fine, so it has to be Constant Contact.
1 REPLY 1
William_D
Moderator

Hello @DietCoke ,

 

The copy button is very much available in all your emails' reporting pages and in the More menus. If you're somehow not seeing that button / option, and the site is also running slowly at the same time, then it's very likely you're running into some kind of connectivity error. Let’s start with some basic connectivity troubleshooting. Please keep in mind that when I say connectivity issues, I'm not necessarily referring to just your internet speed. There are a number of elements that can affect website connectivity and accessibility on an individual basis. 

 

If none of those alleviate the issues, please call our general support number so they can continue troubleshooting with you live. If possible, please have a screenshot of your speed test, including the More Info section, ready for the phone agent.


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William D
Community & Social Media Support
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