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Scheduling an email to go out and looking at the test

Regular Visitor

Scheduling an email to go out and looking at the test

When I schedule an email and look at the test, I am finding that the format in the test is not the same as what I used in the original.  This has happened more that once.  Any suggestions.?

Thank you for your help.




Re: Scheduling an email to go out and looking at the test

Hello @PamJ28 ,


Would you be able to provide any additional details as to the differences?


When I did a test send of the last email you sent, it appeared correctly in both my Gmail and Outlook clients, but did have color differences in my Gmail mobile app while I had Dark Mode turned on (something that can only be controlled on the receiving end). Is this what's occurring for you? Or are there other formatting differences occurring beyond recolors?


If you could, please reply to the automated @ mention email with any additional details - including screenshots of how the affected test email is showing in your email client. Then we'll be able to compare to what our system says the email should look like for both desktop and mobile, and see if it's an issue beyond standard Dark Mode recoloring.

William D
Community & Social Media Support

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