Screens turning black

WillD403
Regular Participant

Having a problem with some of inserted "grey" segments turning black as soon as I change the text colour to black on other segments.  Used to be able to fix this by going to the side and changing the overall colour back to white but now I don't even see that option anymore.  Please help. 

1 REPLY 1
Amanda_G
Employee

Hi @WillD403 , 

 

I do certainly apologize that you are running into that issue! That is a known defect within the system - I will make sure to flag it on your account and have our engineering team reach back out with any updates or fixes we have on it. For now, the best workaround for that issue is to save the email, exit, and reenter the email. That should resolve it temporarily. 


Amanda G.
Community & Social Care
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
  • Support Tips

    Reporting Metrics

    "Authenticating your emails is the best way to ensure your emails achieve maximum deliverability. If you have your own domain, setting up self-authentication is especially important! " - Will

    See Article
    Avatar
  • Support Tips

    Call-To-Action Links

    "Target your most engaged contacts by creating a segment. Create a special offer or show your appreciation!" - Caitlin

    See Article
    Avatar
  • Support Tips

    Read Before You Send a Test Email

    "Did you know? You can send unlimited test emails to your verified email address, but only 50 in a 24-hour period to non-verified email addresses." - Nick

    See Article
    Avatar