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Searching Contacts or adding/editing contacts is SO SLOW

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Occasional Contributor

Searching Contacts or adding/editing contacts is SO SLOW

I found posts a few years old mentioning this problem...but is anyone else frustrated at how long it takes to search/add/edit a contact? I have high-speed internet, I manage/edit my company's website, I visit hundreds of sites per day, I close down all browser windows when using CC...and ugh, grrrrr... I finally had to post something! I remember dealing with this years ago when my previous company used CC. I thought after 5-6 years, it would've gotten better. I'm using Google Chrome on a Win10 PC, again, no issues with any other online programs/apps - just Constant Contact.  I have over 2400 contacts, but this has been happening when I had 150 contacts. Yes, I have contact lists for contacts' management. 

1 REPLY 1
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Moderator

Re: Searching Contacts or adding/editing contacts is SO SLOW

Hi @MichelleB637

 

I can completely understand how important it is to easily manage your contacts. I apologize this is not the experience you've had! Are you receiving any error messages? Have you tried working in a different browser or a private/incognito window? If you have not yet tested your browser please do so. We always suggest doing this as the first step of troubleshooting to make sure that the browser you are using is compatible with Constant Contact.


Frankie.P
Community & Social Media Support

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