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See Which Recipients Opened Email

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Occasional Contributor

See Which Recipients Opened Email

Hey, CC Community,

Is there a way I can see which email recipients opened an email? I see the open rate, which is helpful, but my boss would like to see which specific recipients opened an email in a campaign so that she can reach out to them personally. Is this possible?

Thanks,

Gina

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Re: See Which Recipients Opened Email

Hi @GinaE136 

 

That’s a great question! You are correct, our system does show your open rate as a percentage on the Email Details page and on the Reporting tab. But the good news is our Open Rate will allow you to see the specific contacts that have opened your email. Clicking this hyperlinked number will open to the full list of contacts.

 

reporting-campaigns-open-rate.png

 

reporting-opened-report-unique-opens.png

 

You can also export these contacts to keep as a file report on your computer.


Frankie.P
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

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Highlighted
Moderator

Re: See Which Recipients Opened Email

Hi @GinaE136 

 

That’s a great question! You are correct, our system does show your open rate as a percentage on the Email Details page and on the Reporting tab. But the good news is our Open Rate will allow you to see the specific contacts that have opened your email. Clicking this hyperlinked number will open to the full list of contacts.

 

reporting-campaigns-open-rate.png

 

reporting-opened-report-unique-opens.png

 

You can also export these contacts to keep as a file report on your computer.


Frankie.P
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

View solution in original post

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Occasional Contributor

Re: See Which Recipients Opened Email

Thanks, Frankie! I also learned that I can select a name on a mailing list and see which emails they opened in the Engagement area. Constant Contact rocks!

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Moderator

Re: See Which Recipients Opened Email

Hi @GinaE136 

 

That's right! Your contact's details page is a great place to see the engagement of a specific contact.

 

contact_details_example_photo_new (1).png

 


Frankie.P
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
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Member

Re: See Which Recipients Opened Email

Hi! This is info is really helpful, thanks for posting. I have a similar question; is there a way to create a list of all my contacts with the highest open rates? Thank you, Lillian

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Moderator

Re: See Which Recipients Opened Email

That's a great question! The good news is you can find contacts who opened the most emails through our segmentation tool.

 

contacts-tab-segments-tab-create-segment-button-step123.png

 

create-segment-name-contact-activity-clicked-remove-criteria-save-and-preview-steps4567.png

 

In your case we would suggest selecting “Opened” instead instead of clicked.


Frankie.P
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
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