Selecting a new graphic or photo from Library using folders...

JudyM3882
Occasional Participant

Lately I've tried to become more organized...in so doing, I have created a lot of separate folders in my library.  Up to a few weeks ago, it was working great until just recently I tried to 'replace' graphics by going to my library, but now the folders don't all show on the screen...some are hiding above and I can't figure out how to bring them down in the viewing area.  I just give up and go to the list with all the photos/graphics in it, which kind of defeats the purpose of grouping them in folders to make them easy to find!  I'll try to attach a photo of what my screen looks like when this happens:  Screen Shot 2022-12-26 at 5.27.07 AM.png

1 REPLY 1
William_A
Moderator

Hello @JudyM3882 ,

 

I'd advise zooming out on your browser screen / resetting it to the normal 100% view. Otherwise, consider performing some basic connectivity troubleshooting like cache clearing, or to see if they same issue is occurring in incognito/private mode or when you disable extensions.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
  • Support Tips

    Reporting Metrics

    "Authenticating your emails is the best way to ensure your emails achieve maximum deliverability. If you have your own domain, setting up self-authentication is especially important! " - Will

    See Article
    Avatar
  • Support Tips

    Call-To-Action Links

    "Target your most engaged contacts by creating a segment. Create a special offer or show your appreciation!" - Caitlin

    See Article
    Avatar
  • Support Tips

    Read Before You Send a Test Email

    "Did you know? You can send unlimited test emails to your verified email address, but only 50 in a 24-hour period to non-verified email addresses." - Nick

    See Article
    Avatar