Send Button hidden under blue banner

ChrisC566
Participant

The send button for campaigns is hidden under the blue banner that runs across the top of my screen. 

1 REPLY 1
William_A
Moderator

Hello @ChrisC566 ,

 

When this occurs it can be caused by a couple of mundane things:

  • the browser is too zoomed in, and needs to be zoomed out of / returned to 100% view (CTRL - / CTRL 0 on PC, CMD - / CMD 0 on Mac)
  • the default font sizing of your browser is too large and needs to be reduced

Otherwise, the other most common culprits are browser extensions, ad/pop-up blockers, or something else usually only connectivity-related affecting the visual elements of the site. I'd also recommend going through the usual troubleshooting steps to narrow down what the source of the issue may be - such as checking other browsers and devices if you have access to them, to see if the issue is also occurring on those. When I look at the scheduling page for your account, it's a single line, as expected, and the top bars of your editing and scheduling pages show as expected, which indicates it's a more localized issue.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
  • Avatar

    Support Tips

    Social Media

    "There's a multitude of ways to engage your audience through us using your social platforms - via ads, social post metrics, email links, and more! " - Will

    See Article
  • Avatar

    Support Tips

    Call-To-Action Links

    "Target your most engaged contacts by creating a segment. Create a special offer or show your appreciation!" - Caitlin

    See Article
  • Avatar

    Support Tips

    Welcome Your Audience

    "Greet new contacts with one or more automated Welcome Emails depending on their interests or your business goals." - Nick

    See Article