Sending email previews

Participant

Sending email previews

The "Personal Note" option does not transfer to the email preview. You can type in the "Personal Note" field, but it does not show up in your email test.
1 REPLY 1
Moderator

Hello @NathanM07537 ,

 

Contact details won't be able to show up during test sends because test send don't pull contact info, especially since they can be sent to technically any email address. It will always default to the account owner's contact fields (so what you have listed as in your "personal notes" for your own contact), or the secondary option if applicable / allowed. Selected contact details can only show up in live sends, as those will pull from the actual contacts themselves.


William D
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