Sending out news letter that goes to spam

KellyL0624
Participant

I have been dealing with the majority of my emails going into people's spam folders.  I do have permission from all of them to send emails so that isn't the issue.  I need to know how to make sure that my customers know what I have going on in my shop each month.  Please advise.

1 REPLY 1
Zoe_H
Employee

Hello @KellyL0624,

 

I do apologize that you are having this experience! Please take a look at this helpful article on how to avoid spam filters. Usually, emails will go into spam due to certain content in an email. You can also have our Delivery team take a look at your from and reply to email address for additional assistance, and to see if you need Self-Authentication for a better delivery rate. Thanks! 


Zoe H.
Community & Social Media Support

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