The Community is hosting an End of Summer sweepstakes! Participants must complete tasks to earn tickets that will enter them with a chance to win a free year of Constant Contact and other great prizes!*
*No Purchase Necessary. For Official Rules, visit here. Constant Contact’s End of Summer 2020 Sweepstakes ends on October, 20, 2020 at 11:50 PM EST.

Sent a test email and my images and video did not show in test email. Any suggestions?

Highlighted
New Member

Sent a test email and my images and video did not show in test email. Any suggestions?

 
Tags (1)
1 REPLY 1
Highlighted
Employee

Re: Sent a test email and my images and video did not show in test email. Any suggestions?

Hello @LarryH765,

 

Thank you for reaching out to the Community! This is normal for most email clients for all newsletters with pictures being sent from Constant Contact or not. In your Client's settings, you should have an option to select "Always Display Images" so that they can come through every time without downloading. I do apologize this wasn't an issue we could have fixed on Constant Contact's end. All of your customer's will have to complete this task in order for images to appear every time without choosing to download them. 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Constant Contact 2020 End of Summer Community Sweepstakes!

The Constant Contact User Community is hosting a sweepstakes. The more you participate, the more chances you have to win! Read on to learn more...

Read More
Featured