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Sent a test email to my client - and myself. Still have not received the test. What is up?

DynamicDesigns
Participant
‎09-15-2022 10:17 AM
0 Votes
‎09-15-2022 10:17 AM

Is there an issue.

1 REPLY 1
William_A
Administrator
Administrator
‎09-15-2022 11:16 AM
0 Votes
‎09-15-2022 11:16 AM

Hello @DynamicDesigns ,

 

I checked your latest few emails, and all of the tests came through on my end right away without issues. You may want to check and make sure your email program / network isn't spamming out or outright blocking the test sends, as that may require you to safelist our domains. Otherwise, I'd advise calling the Delivery team for further, advanced troubleshooting and assistance.


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William A
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