Sent stats are incorrect

JenniferS1070
Participant

Sent stats are incorrect

I just sent an email to 1627 contacts but the stats show it is sent to 127 contacts and 0 opens although I have opened it.

 

Why are the reporting details incorrect?


Thank you,

Kathy

 

1 REPLY 1
Zoe_H
Employee

Hello @JenniferS1070,

 

I took a look at your most recent sent emails and it looks like all the stats are correct. Your most recent send says that it was sent to 1627 contacts. You could have been experiencing a delay when sending and it could have taken a few minutes to fully send to your entire list. 


Zoe H.
Community & Social Media Support

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