Series Trigger

YvonneM814
Participant

Is the time delay from the Original Trigger Date or from when the last email is sent? 

1 REPLY 1
William_A
Moderator

Hello @YvonneM814 ,

 

The delay will be based on the trigger, not the sendout. So an initial step in an automation with a delay of 4 days means that it will sendout 4 days after the trigger requirement is met. Each subsequent step will send with their respective delays based on when the previous step sent.

 

For more info on automation functionality and settings delays, I'd recommend checking out these articles:


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
  • Support Tips

    Reporting Metrics

    "Authenticating your emails is the best way to ensure your emails achieve maximum deliverability. If you have your own domain, setting up self-authentication is especially important! " - Will

    See Article
    Avatar
  • Support Tips

    Call-To-Action Links

    "Target your most engaged contacts by creating a segment. Create a special offer or show your appreciation!" - Caitlin

    See Article
    Avatar
  • Support Tips

    Read Before You Send a Test Email

    "Did you know? You can send unlimited test emails to your verified email address, but only 50 in a 24-hour period to non-verified email addresses." - Nick

    See Article
    Avatar