Sharing Emails Only Works on Explorer

LeeanneO
Regular Participant

Sharing Emails Only Works on Explorer

So after a campaign is completed, you can share the URL. This URL only seems to work on Explorer and not Chrome for our clients. Is there something I can do so everyone can see it....?

1 REPLY 1
Frankie_P
Moderator

Hi @LeeanneO

 

Thank you for reaching out to the community about your email! I apologize your clients aren't able to view your share URL as it should. Are they receiving any error messages? Is it happening for more than one person inside the same company or different companies? Having these details can help us understand further what they are experiencing. In the mean time, I  suggest having your clients Whitelisting Constant Contact Website with their Security Program. Doing this can help stop firewalls or security programs that may be interfering with Constant Contact.


Frankie.P
Community & Social Media Support

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