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Sharing a campaign to Facebook I get this message:

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LaurieH02062
Rookie
‎02-13-2022 11:03 AM
0 Votes
‎02-13-2022 11:03 AM

When trying to share a campaign to my Facebook page I get this message: Reauthorize the app for this account.

How do I do I do that??? 

1 ACCEPTED SOLUTION
Zoe_H
Employee
Employee
‎02-13-2022 11:33 AM
0 Votes
‎02-13-2022 11:33 AM

Hello @LaurieH02062,

 

Thank you for reaching out to the Community! Attempt to repair the connection to the account by using the "Repair Account" button under the Social Tab > Accounts
OR Completely disconnect and reconnect the integration. (make sure to remove our app from Facebook to ensure a fresh connection)


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

View solution in original post

2 REPLIES 2
LaurieH02062
Rookie
‎02-13-2022 11:05 AM
0 Votes
‎02-13-2022 11:05 AM
I'm trying to share my campaigns to Facebook and now I get this message: Reauthorize the app for this account. How do I do that??? I can't find an answer anywhere.
Zoe_H
Employee
Employee
‎02-13-2022 11:33 AM
0 Votes
‎02-13-2022 11:33 AM

Hello @LaurieH02062,

 

Thank you for reaching out to the Community! Attempt to repair the connection to the account by using the "Repair Account" button under the Social Tab > Accounts
OR Completely disconnect and reconnect the integration. (make sure to remove our app from Facebook to ensure a fresh connection)


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
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