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Sharing a campaign to Facebook I get this message:

LaurieH02062
Occasional Participant
‎02-13-2022 11:03 AM
‎02-13-2022 11:03 AM

When trying to share a campaign to my Facebook page I get this message: Reauthorize the app for this account.

How do I do I do that??? 

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2 REPLIES 2
LaurieH02062
Occasional Participant
‎02-13-2022 11:05 AM
‎02-13-2022 11:05 AM
I'm trying to share my campaigns to Facebook and now I get this message: Reauthorize the app for this account. How do I do that??? I can't find an answer anywhere.
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Zoe_H
Employee
Employee
‎02-13-2022 11:33 AM
‎02-13-2022 11:33 AM

Hello @LaurieH02062,

 

Thank you for reaching out to the Community! Attempt to repair the connection to the account by using the "Repair Account" button under the Social Tab > Accounts
OR Completely disconnect and reconnect the integration. (make sure to remove our app from Facebook to ensure a fresh connection)


Zoe H.
Community & Social Media Support

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