Sign Up & Unsubscribe Updates Schedule not working

Occasional Participant

Sign Up & Unsubscribe Updates Schedule not working

Whenever I am in landing pages and more, if I try to change the schedule that I receive the unsubscribe updates email, the drop downs do not work. I cannot change the email address that receives the update, and I cannot change the day or frequency. Both drop downs are nonfunctional.


Hello @NeuhausEdCtr


Thanks for joining us in the Community. We are more than happy to look into this for you. Could you confirm the following: have you tried refreshing the page or logging out and logging back in? Also which web browser are you currently using? 

Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.