The Community is hosting an End of Summer sweepstakes! Participants must complete tasks to earn tickets that will enter them with a chance to win a free year of Constant Contact and other great prizes!*
*No Purchase Necessary. For Official Rules, visit here. Constant Contact’s End of Summer 2020 Sweepstakes ends on October, 20, 2020 at 11:50 PM EST.

Sign up form not working

Occasional Contributor

Sign up form not working

What are the steps to fix a sign up form that gives this error: Sorry, we could not complete your sign-up. Please contact us to resolve this.


I've set up 3 different forms, different lists, nothing works.


Re: Sign up form not working

Hello @AndrewL9,


I've taken a look at the website we have on file for you and was unable to find one of our signup forms. So that we can look into this for you, would you please email us at social_support(at)constantcontact(dot)com with the url that this signup page is one, the name of the signup form you're currently trying to use, a reference to this post, and at what point you're seeing that error. We look forward to hearing back from you on this! 

Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Constant Contact 2020 End of Summer Community Sweepstakes!

The Constant Contact User Community is hosting a sweepstakes. The more you participate, the more chances you have to win! Read on to learn more...

Read More